NDT Customer Satisfaction Survey

Please take a few minutes and fill out this survey and
tell NDT manufactures your opinion about their products and services.

You can win an UT'96 CD-ROM! You have a 10% chance to win.
We will send you an email when the survey is published on NDTnet.
| NDT Customer Satisfaction Survey - Results|

Note: We don't want to blame any manufacturer so we don't ask you to name names.
Also your answers will be handled confidentially, that means we don't evaluate personal data and answers together.
Serious answers only, please! If you have additional comments, use the comment box.

What NDT equipment do you use most often? AT ET IRT LT MT PT RT UT VT
Other
applied: manually semi-automated fully automated

Second most often? AT ET IRT LT MT PT RT UT VT
Other
applied: manually semi-automated fully automated
Abbreviations:
* AT = Acoustic Emission Testing * ET = Electromagnetic Testing * IRT = Infrared/Thermal Testing * LT = Leak Testing * MT = Magnetic Particle Testing * PT = Penetrant Testing * RT = Radiographic Testing * UT = Ultrasonic Testing * VT = Visual/Optical Testing * S = Services for the above mentioned methods

Please answer the questions below about the equipment you use most often.
If there are questions that might not be applicable to the equipment, click on "not applicable" for those questions.

Equipment complete price range in US$:

Age of the equipment

General satisfaction poor o.k. good excellent

Probability of detection (method) poor o.k. good excellent

Functionality poor o.k. good excellent

Operation, user interface poor o.k. good excellent

Electronic poor o.k. good excellent not appl..

Mechanics poor o.k. good excellent not appl..

Software poor o.k. good excellent not appl..

Probes, Sources, Sensors poor o.k. good excellent not appl..

Rugged Construction poor o.k. good excellent

Reliability (downtime, errors) poor o.k. good excellent

Test results documentation poor o.k. good excellent not appl..

Operator Manual, Equipment documentation poor o.k. good excellent

Technical support, services poor o.k. good excellent

You will purchase from this company again no maybe yes

Your next purchase will be in the same price category lower yes higher

How do you rate most of NDT companies' Homepages poor o.k. good excellent

How do you rate most of NDT companies' Internet communications poor o.k. good excellent

What should be most improved (all fields)

Which best describes your occupation

Which best describes the business you work in

Are you the equipment user yes no

Do you decide what equipment to buy yes no

Do you want to get a CD-ROM yes no

How do you rate NDTnet/UTonline services poor o.k. good excellent
We would also appreciate if you would fill out our more detailed Reader Satisfaction Survey
Help us in matching the Journal to your demands!
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Address

Last Name
First Name
Company Name
Address
Address
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Comments

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What NDT equipment do you use most often?	AT ET IRT LT MT PT RT UT VT Other applied: manually semi-automated fully automated

Second most often?	AT ET IRT LT MT PT RT UT VT Other applied: manually semi-automated fully automated
Abbreviations: * AT = Acoustic Emission Testing * ET = Electromagnetic Testing * IRT = Infrared/Thermal Testing * LT = Leak Testing * MT = Magnetic Particle Testing * PT = Penetrant Testing * RT = Radiographic Testing * UT = Ultrasonic Testing * VT = Visual/Optical Testing * S = Services for the above mentioned methods

Please answer the questions below about the equipment you use most often. If there are questions that might not be applicable to the equipment, click on "not applicable" for those questions.

Equipment complete price range in US$:

Age of the equipment

General satisfaction	poor o.k. good excellent

Probability of detection (method)	poor o.k. good excellent

Functionality	poor o.k. good excellent

Operation, user interface	poor o.k. good excellent

Electronic	poor o.k. good excellent not appl..

Mechanics	poor o.k. good excellent not appl..

Software	poor o.k. good excellent not appl..

Probes, Sources, Sensors	poor o.k. good excellent not appl..

Rugged Construction	poor o.k. good excellent

Reliability (downtime, errors)	poor o.k. good excellent

Test results documentation	poor o.k. good excellent not appl..

Operator Manual, Equipment documentation	poor o.k. good excellent

Technical support, services	poor o.k. good excellent

You will purchase from this company again	no maybe yes

Your next purchase will be in the same price category	lower yes higher

How do you rate most of NDT companies' Homepages	poor o.k. good excellent

How do you rate most of NDT companies' Internet communications	poor o.k. good excellent

What should be most improved (all fields)

Which best describes your occupation

Which best describes the business you work in

Are you the equipment user	yes no

Do you decide what equipment to buy	yes no

Do you want to get a CD-ROM	yes no

How do you rate NDTnet/UTonline services	poor o.k. good excellent
We would also appreciate if you would fill out our more detailed Reader Satisfaction Survey Help us in matching the Journal to your demands! After you had submitted this page, please come back with your Browser's Back Button and click here.