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Bruno Candeias
NDT Inspector,
Qualend, Portugal, Joined May 2015, 3

Bruno Candeias

NDT Inspector,
Qualend,
Portugal,
Joined May 2015
3
13:07 May-14-2015
GE Phasor XS

Good morning!


Recently I'm gonna start to work with the UT equipement GE Phasor XS and I have a small problem...I can't change the display view in phased array mode to TOP VIEW. The options in the scrren simply don't appear... I also know that TOP VIEW option is really installed but i can't access this... Can anyone tell me why this is happening?


Best Regards

Bruno Candeias

 
 Reply 
 
Haitham ibrahim
Engineering, technical support
GE, Saudi Arabia, Joined May 2015, 2

Haitham ibrahim

Engineering, technical support
GE,
Saudi Arabia,
Joined May 2015
2
22:10 May-14-2015
Re: GE Phasor XS
In Reply to Bruno Candeias at 13:07 May-14-2015 (Opening).

Hi i am haitham ibrahim from ge inspection technology... The tob view mode is working only wjen you connect The DM probe (corrosion probe) or the rotto array probe


Also please check in the starting screen of the device if it's mentioned top view option or not !!

 
 Reply 
 
Bruno Candeias
NDT Inspector,
Qualend, Portugal, Joined May 2015, 3

Bruno Candeias

NDT Inspector,
Qualend,
Portugal,
Joined May 2015
3
10:05 May-15-2015
Re: GE Phasor XS
In Reply to Haitham ibrahim at 22:10 May-14-2015 .

Hello again,


I've checked the start screen and doesn't appear the top view feature...I've checked also the invoice of the machine and is included in the price, maybe is not activated... I connected the probe and the encoder and stays the same... What should i do more?

Thank you

 
 Reply 
 
Haitham
Engineering, technical support
GE, Saudi Arabia, Joined May 2015, 2

Haitham

Engineering, technical support
GE,
Saudi Arabia,
Joined May 2015
2
10:48 May-15-2015
Re: GE Phasor XS
In Reply to Bruno Candeias at 13:07 May-14-2015 (Opening).

According what you mentioned the top view is not installed .. Now you have to contact the ge directly or the ge channel partne that sold you the device . Don't worry they will provide you with acode that you will you it to upgrade the machine with the top view option also please use that email address to contact ge support services
Phone: +1 866 243-2638

ITTechsupport@ge.com

 
 Reply 
 
Bruno Candeias
NDT Inspector,
Qualend, Portugal, Joined May 2015, 3

Bruno Candeias

NDT Inspector,
Qualend,
Portugal,
Joined May 2015
3
11:06 May-15-2015
Re: GE Phasor XS
In Reply to Haitham at 10:48 May-15-2015 .

My Boss already sent an e-mail to the vendor a week ago...We are waiting.


Thanks for the information!
Best Regards

 
 Reply 
 
roy hutchinson
roy hutchinson
22:46 Nov-02-2019
Re: GE Phasor XS
In Reply to Haitham at 10:48 May-15-2015 .

hi I have the offer of a phasor xs what are the top of the range options for this model ?

 
 Reply 
 

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