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where expertise comes together
- since 1996 -

IMechE Engineering Training Solutions
World leading provider of Non-Destructive Testing and Corrosion Prevention and Coatings training, examinations and Level 3 Consultancy Services

Job Offers
00:50 Aug-09-2006
Customer Support

Job Location: European Union
offered by  

We are a U.S. company with a unique product and large potential for growth. Using our own, patented technology, we design and manufacture non-destructive inspection equipment for industrial users.

We are looking for a high-energy engineer to provide Customer Support to our European customers from a new office in the EU. Initially the selected candidate will work from home until our brand is fully established in Europe.

The main tasks are:

- Assist existing customers with technical problems providing phone support, and traveling to their plants in Europe and Asia as necessary.
- Install new systems.
- Participate in sales efforts (market research, presentations) and preparing proposals to customers.
- Promote and grow the company in Europe.

Qualified candidates must have (do not apply if you don’t have all of them):

- Proficiency in English. Written and verbal.
- EU residency
- Engineering Degree. EE preferred.
- 3 years of technical experience with automated systems.
- Significant experience troubleshooting complex computer-controlled systems.
- Experience using oscilloscope and other test equipment
- Good communication skills, written and verbal. Comfortable working with customers.
- Self-driven, entrepreneurial, hands-on engineer. Not afraid of getting the hands dirty to get the job done.
- Ability to travel domestically and internationally up to 75% of the time.
- Easy access to a major airport to travel internationally.

Other desirable characteristics:

- Experience/knowledge of NDT (non-destructive testing) techniques. Ultrasound preferred.
- Knowledge of primary metal industries (steel, aluminum), automotive, ship-building, Oil, nuclear.
- Commercial experience.

We offer a competitive package of salary + incentives and the opportunity to be the first full-time European employee of a growing NDT company in a high-tech industry.


Product Spotlight

Alpha Pro Digital Radiography System

The Alpha Pro digital X-ray system is the ideal system for your NDT \r\nneeds, as it offers amazin
g 16 bit images which enable the highest \r\nlevel of detection and identification of hairline cracks. While weighing only 3kg (6.6lbs), this panel has the largest imaging area: 35 X 43 cm (14X17 in).


NEOS III is Logos Imagings lightest DR system. With a built-in battery and internal wireless commu
nication, the NEOS III is perfect for users that want to quickly assess an item.

Semi-Automated Phased Array Immersion System for Small Composite Parts

Turn-key semi-automated system as an improved and affordable solution for inspection of small comp
osite parts. Includes support table, immersion tank, scanner, PA instrument, PC, Analysis software, database, wedge management and other options.

ISAFE3 Intrinsically Safe Sensor System

ISAFE3 intrinsically safe sensor system of Vallen Systeme is especially targeted at the petrochemica
l - as well as oil and gas transportation industry. The sensor system is designed for permanent monitoring or periodic inspection tasks. Sensors are available for different AE-frequency ranges optimized for corrosion and fatigue crack detection and other applications. The ISAFE 3 sensor system consists of an AE-sensor (model ISAS3) certified according to ATEX/IEC for installation in zone 0, gas group IIC, IP68, 20 to +60 °C, and a signal isolator (model SISO3) certified for installation in zone 2. An ISAS3 sensor can be mounted in atmosphere or submerged, e.g. in water or crude oil. It is supported by mounting tools for temporary (magnets) or permanent (welded) installation. ISAFE3 supports automatic sensor coupling test and can be used with any AE signal processor supporting 28V supply at 90 mA peak, e.g. Vallen Systeme ASIP-2/A.

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