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|NDT.net Issue - 2012-05 - NEWS ||NDT.net Issue: 2012-05|
Publication: e-Journal of Nondestructive Testing (NDT) ISSN 1435-4934 (NDT.net Journal)
Lean Manufacturing pays off for Technology DesignTechnology Design Ltd44, Winsford, United Kingdom
As part of their global growth strategy, Technology Design (formerly part of the AGR Field Operations group), implemented lean manufacturing techniques into their production facility. They are already reaping the rewards of a global increase in sales due to them being able to offer new systems, calibrations and services on incredibly fast lead-times. Production Manager, Jon Kendrick explains by adopting leaner processes across the board, along with a plan of continual streamlining in particular of the manufacturing process, this allows us to offer fast lead times on all our in-house products. By utilising our engineers in the same way, we are able to offer such services as calibrations and repairs, typically on a next day turn around, all as part of a standard service. Technology Design has been designing, developing, manufacturing and globally distributing its systems for almost 20 years to some of the largest companies in the NDT arena. Customer service and operating with total integrity at all levels are key to its business plan and continued success.
Mark Clark, General Manager went on to say We have solid relationships with UK suppliers, backed up by a great flexible workforce and a company wide willingness to assist the client in any way we can. Through continuous feedback it was apparent that the relationship built with the clients and great pre and after sales support was just as important as the sale of the boxed unit itself.
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