|Ronkonkoma, N.Y., January 5 Vacuum Instrument Corp., a world leader in the leak
detection industry, today announced that it will be offering a variety of leak-testing
services for helium/air leak detection requirements, as well as new support programs.
One aspect of the new service is designed to enhance productivity for tasks ranging from
emergencies to special short-term projects, to meet exceptional delivery deadlines or to
increase production without investing in equipment purchases. The Company provides
factory-trained field service engineers and V.I.C. leak detectors are available onsite, or
arrangements can be made to send test parts to a V.I.C. facility for leak-testing. The
Company offers competitive equipment service for V.I.C., and other leak detectors/leak
detection systems. Standard leak detectors and associated vacuum connections are
available for rental, for as little as one week.
Total customer service and application support are as important to a manufacturing
operation as product performance and reliability, said Chuck Wilkinson, Corp.
Marketing Director for V.I.C. Thats why we have decided to add new service and
support plans along with our conventional product offerings.
Some advantages of the new plans cited by V.I.C. include:
- Single source for sales, service and support: V.I.C. engineers design both the
leak test instrument and the leak-test system, so a single service call supports
every aspect of every installation.
- Unparalleled process application experience and assistance by factory trained
specialists help to improve manufacturing yields, productivity, and product
- Every system designed, built and tested by V.I.C.s own dedicated staff.
Customer training and service by factory trained specialists is available
- Training, custom tailored to individual needs, either in-house or on-site.
- Maintenance contracts, and service plans customized to individual needs.
- Worldwide telephone support and quick-response service directly from the
factory for the leak test instrument, the leak test system, and the application
- Competitive equipment service is available for all non-V.I.C. manufactured leak
detectors and leak detection systems.
- One call to one company for sales, process application assistance, training, and
servicetotal customer support.
Individual service contracts are available for scheduled maintenance of leak detection
equipment at the customers facility or at V.I.C. Each plan is individually designed to
meet the requirements of an application, level of equipment usage, and overall in-house
maintenance and operator status.
Training is available for all V.I.C. leak detection products with a variety of standard
programs on the customers premises or at V.IC.s. Customized training programs can be
specifically designed to meet individual requirements.
Factory refurbished, repaired or recalibrated assemblies are ready for immediate
installation. Most exchange items are available within 24-48 hours, to minimize
customer-downtime as well as their inventory of spare parts.
The Company offers gas leak exchanges and recalibration services that include NISTtraceable
certificates for all calibration leaks, whether made by V.I.C. or other
Full recalibration service for calibrated gas leaks manufactured by V.I.C. as well as other
companies from the new 3000 sq-ft calibration laboratory located in their New York
headquarters. Services include recalibrating and recharging with replacement of the
precision element if breakage or clogging occurs, along with full N.I.S.T. recertification.
Certificates of N.I.S.T. traceability are provided with each leak standard documenting the
accuracy, and calibration parameters, which is helpful for those companies who look to
establish new quality procedures.
Rod Sano, Marketing
For literature, please contact: firstname.lastname@example.org
Vacuum Instrument Corp./V.I.C. Leak Detection
2099 Ninth Avenue
Ronkonkoma, NY 11779
631-737-0900 x113 / f: 631-737-1541